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Central Maryland IT Services
Terms of Service
Changes to the Terms and Conditions
Central Maryland IT Services, LLC (herein referred to as CMDITS) may change these terms and conditions of use at any time, without prior notice. If you access or use the Website after CMDITS posts a change, you accept that change.
If you do not accept the change, do not access or use the Website. You should check these terms and conditions of use periodically.
Access and Use of the Website
CMDITS grants you a limited license to access and use the Website, including to display, copy, distribute and download its content, only for your personal,
non-commercial use and provided that you do not modify the Website, its content, or any copyright or other proprietary notices.
This license terminates automatically if you breach any of these terms and conditions of use. Upon termination, you must immediately destroy all copies in your possession.
Unauthorized use of the Website or any content may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Restrictions on Use of the Website
Except as expressly authorized above, you may not copy, modify, distribute, download, display, transfer, post, or transmit the Website or its content in any form without prior written permission from CMDITS.
The following activities are also expressly prohibited without prior written permission from CMDITS: any non-personal or commercial use; use of any robot, spider, other automatic device, or manual process
to monitor or copy the Website or any of its content; "mirroring" the Website or any content on any other server; collection or use of product listings, descriptions, or prices for a supplier of
competitive or comparable products; and any action that imposes an unreasonable or disproportionately large load on the Website or otherwise interferes with its functioning.
Posting and Transmitting to the Website
Except for information that is subject to the CMDITS Privacy Policy, CMDITS will not treat information you post or transmit to the Website as confidential or proprietary. By sending information
to CMDITS through the Website (by transmitting, posting, or otherwise), you agree that CMDITS may use that information in any way, for any purpose, including CMDITS own commercial purposes,
subject only to the CMDITS Privacy Policy.
You may not post or transmit any threatening, defamatory, sexually graphic, inflammatory, profane, or other inappropriate material. CMDITS reserves the right to edit or remove any post or transmission
that, in its judgment, is not appropriate.
Accuracy of Information and Disclaimer of Warranty
CMDITS has made every effort to present the content on the Website accurately, but additions, deletions and changes may occur. Content on the Website is provided "as is";
neither CMDITS nor its representatives make any representation or warranty with respect to the content.
CMDITS and its representatives specifically disclaim, to the fullest extent permitted by law, any and all warranties, express or implied, relating to the Website or its content,
including but not limited to, implied warranties of merchantability, completeness, timeliness, correctness, noninfringement, or fitness for any particular purpose.
Limitation of Liability
Under no circumstances will CMDITS or its affiliates have any liability with respect to any claims or damages (whether direct or indirect, special, incidental, consequential or punitive)
as a result of your access or use of (or inability to access or use) this Website or its content, even if they have been advised of the possibility of such damages. You access and use
this Website at your own risk.
Links to this Website
CMDITS grants you a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website so long as the link does not portray CMDITS or its products or services
in a false, misleading, derogatory, or offensive matter. You may not use the CMDITS logos, trademarks, or other proprietary graphic in the link without the prior written permission of CMDITS.
Links to Third Party Websites
CMDITS does not review or control third party Websites that link to or from the Website, is not responsible for their content, and does not represent that their content is accurate or
appropriate. Your use of such third party site is on your own initiative and at your own risk and may be subject to the other sites’ terms of use.
Ownership
The material provided on this Website is protected by law, including, but not limited to, United States copyright law and international treaties. The copyright in the content of the
Website is owned by CMDITS or others. Except for the limited rights granted above, all other rights are reserved.
All trademarks are the property of their respective owners. Some images product descriptions are courtesy of the manufacturers of those products.
Use in the United States
This Website is controlled and operated by CMDITS from its offices within the United States. CMDITS does not represent that the Website is appropriate or available for use elsewhere;
access to the Website from locations where its contents are illegal is not authorized. If you access this Website from outside the United States, you do so on your own initiative
and at your own risk.
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Central Maryland IT Services Return Policy
Unless otherwise specified in an individual item's listing on this website, on a receipt or packing slip, or in the following terms, CMDITS will accept qualified and
conforming products for exchange or refund within 15 days of the original purchase date.
General Guidelines
To qualify for return all products require a Return Merchandise Authorization (RMA) Number prior to being returned and must be 100% complete, in the same condition as when sold,
and in the original packaging as provided by the manufacturer. All packing materials, manuals, diskettes, CDs, digital media, blank warranty cards and other accessories and
documentation must be included. Kits and other items assembled after purchase must be unassembled and returned in the manufacturer's original packaging. All returns
will be inspected and products found to be non-conforming will be rejected or subject to a restocking fee at the sole discretion of CMDITS.
Manufacturer and Supplier Restrictions
Some manufacturers have implemented returns restrictions that prevent CMDITS from being able to accept returns or offer exchanges, replacements or credits on their products for
any reason. Please check the item listing on our website to determine if special return policies are applicable to your products. Support as well as exchanges or replacements
for products with manufacturer or supplier restrictions, including within the first 15 days of ownership, must be handled directly with the product manufacturer or supplier.
You can find the manufacturer or suppliers contact information in your product manual, in the item listing, or on the manufacturer's website.
Consumables
Consumables (toner cartridges, ink cartridges, blank media, projector bulbs, etc) are NOT returnable for any reason once their packaging or outer wrapping has been opened.
Support and replacement for these products is available exclusively through the respective manufacturer or supplier. Please make sure you verify all specifications and
compatibility before purchasing.
Software and Multimedia
Software, video games, DVD's, and similar items are not returnable once their packaging or outer wrapping has been opened. Defective items may be exchanged within 15 days
of purchase for the same item or title only.
Rebates and UPC codes
Products offering mail-in-rebates are non-returnable to CMDITS once the rebates have been applied for. Be sure that the product is working and that you intend to keep the product
before filing for rebates. Products missing UPC codes are NOT returnable and will be rejected or subject to a restocking fee at the sole discretion of CMDITS.
Non-qualified returns and Restocking charges
Non-qualified and non-conforming returns are not included in the CMDITS return policy and, if returned, will be rejected or subject to a restocking fee of up to 25% at the sole discretion of CMDITS.
Return Procedure
All returned products will be thoroughly inspected and a determination will be made if eligibility and conforming requirements are met. Please verify the product you are returning
meets the below guidelines and qualifies for return to avoid any delay in, or denial of, processing your return. If a non-conforming product is accepted for return, CMDITS reserves
the right to charge a restocking fee up to 25% at the sole discretion of CMDITS. Return processing may take up to 5 business days from the time your product is received.
Inspection Criteria
- Products must be in the original manufacturers packaging, and shipped securely.
- Products must be complete with any standard certification labels (UL listing, capacity, brand name, UPC code) originally placed and not tampered with.
- Product serial number, or any similar identification numbers, must match the serial number on the package or invoice (CMDITS maintains serial number tracking).
- Products must be free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals.
- Products so labeled with a security seal, must have the seal intact and not tampered with.
Return Merchandise Authorization Number
Returns will not be accepted without a valid Return Merchandise Authorization (RMA) number. Unless otherwise specified in the item listing on our website or in our
Return policy, you may request an RMA within 15 days of the original purchase date. RMA numbers expire after 30 days, but we encourage you to return the
product as soon possible. Any return we receive without a valid RMA number will be documented and rejected or subject to a restocking charge at sole discretion of CMDITS.
Return Shipping
For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. CMDITS shall not be
responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse will be paid by the customer, and are
non-refundable. At our discretion, CMDITS may reimburse shipping charges related to the return or exchange of defective products inside the U.S. only.
IMPORTANT NOTE:
In the event that the product you are returning does NOT meet the requirements described in this document, we will photograph the merchandise and packaging, and
prepare a detailed summary of our determination as to why the return was denied, the product(s) will be deemed not eligible for return and will be returned to you.
If CMDITS, at our sole discretion, decides to accept a non-qualified item for return, a restocking fee of up to 25% will be assessed.
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Central Maryland IT Services Privacy Notice (Updated January 5, 2010)
By visiting the CMDITS website, you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of
this Privacy Notice, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Notice
(which appears above) and review any changes that have been made since your last visit to the Site.
CMDITS has many years experience in the IT industry. We're aware
of the trust and confidence demonstrated by an individual when they visit a company's website and provide their sensitive personal information. This Privacy Notice is posted to demonstrate
our commitment to online security and customer service practices. We treat your information with the same honesty and sensitivity that we expect from
other companies when we are the customer.
Information We Collect
We may ask you to provide personal information when you:
- Use our website;
- Request quotes, services, support, or information;
- Place orders for products or services;
- Participate in surveys, sweepstakes, or other promotional activities;
- Subscribe to newsletters, promotional emails, or other materials;
- Contact us.
Information we may request includes your email address, name, home address, and telephone
number. If you make a purchase, we may ask for your credit card number and billing information.
We may also collect demographic information, such as your business or company information, age,
gender, interests, preferences
and favorites. Forms that you may fill in will indicate whether information requested is
mandatory or voluntary.
We may collect information about your visits to our websites, including the pages you view, the
links and ads you click, search terms you enter, and other actions you take in connection with
the CMDITS websites and services. We may also collect certain information from the browser you
used to come to our website, such as your Internet Protocol (IP) address, browser type and
language, access times, the Uniform Resource Locator (URL) of the website that referred you
to our website and to which URL you browse away from our site if you click on a link on our site.
In order to offer you a more consistent and personalized experience in your interactions with
CMDITS, information collected through one source may be combined with information obtained through
other CMDITS resources. We may also supplement the information we collect with information obtained
from other parties.
Some CMDITS services may be co-branded and offered in conjunction with another company. If you
register for or use such services, both CMDITS and the other company may receive information
collected in conjunction with the co-branded services, and may use the information according
to each company's privacy statement and other agreements with you.
How We Use Personal Information
CMDITS uses your personal information to:
- Deliver the services and support, or carry out, the transactions you have requested;
- Send communications to you, such as product safety information, your transactions status
(for example, order confirmations), information about products and services available from CMDITS
and its corporate affiliates, promotional offers, and surveys;
- Customize, analyze, and improve our products, services (including the content and advertisements
on our website), technologies, communications and relationship with you;
- Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
- Prevent fraud and other prohibited or illegal activities;
- Protect the security or integrity of the website, our business, or our products or services; or
- Otherwise, as disclosed to you at the point of collection.
Personal information collected may be stored and processed in the United States or any other
country in which CMDITS or its corporate affiliates, subsidiaries or agents maintain facilities,
and by using CMDITS products and services (including our website), you consent to any such transfer
of information outside of your country.
Disclosing Personal Information
We may share your personal information with corporate affiliates to carry out transactions you request
or to make our business or that of our corporate affiliates more responsive to your needs. We may also
disclose your personal information in connection with law enforcement, fraud prevention, or other legal
action; as required by law or regulation; or if CMDITS reasonably believes it is necessary to protect
CMDITS, its customers, or the public. In addition, we may share your personal information with business
partners that help CMDITS carry out transactions you request or that help CMDITS to customize, analyze,
and/or improve our communication or relationship with you, and then only with business partners who
share CMDITS's commitment to protecting your personal information. Except as described above, we will
not disclose your personal information to third parties for their own marketing purposes unless you
have provided consent.
How You Can Access Your Information
CMDITS wants to help you keep your personal information accurate. To view or edit your personal
information that has been stored online in your CMDITS account, please visit the
My Account sections of the cmdits.com website. For the security of your account,
you will be required to sign in with your login ID and password.
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